SHIPPING POLICY
Once an order is placed and the package has been shipped, a confirmation email with the tracking number will be sent.
Since all items are handcrafted, please allow 3-4 weeks for production after placing your order, delivery time will vary depending on the country.
Noa Koki Jewelry is not responsible for invalid address input, any customs, or duty charges that may be incurred in your country or region.
​
RETURN & EXCHANGE POLICY
Because every piece is made-to-order and made specifically for you, we do not accept returns unless the item is faulty or incorrect.
To be eligible for a return, please make sure the item is in the same condition that you received it and in its original packaging.
Any expenses related to returning or exchanging a product will need to be covered by you.
To request a return, you can contact us at noakokijewelry@gmai.com. We will be happy to assist you.